ORDERS

AVAILABILITY

Our pieces are made to order so it can take approximately between 4-6 weeks to deliver them to you. If it is an urgent order, please, get in touch by email at hola@lehona.com or through the Contact section.

ORDER STATUS

Once you place the order, you will receive an email, with your order number. You can reach us to ask about your order at any time, whether by email at hola@lehona.com or through the Contact section.

MODIFICATIONS AND CANCELATIONS

Once your order has been confirmed, it will not be possible to make changes or cancel it. In the case of some chains, you can start a return process once the package has been received

DAMAGED PACKAGE

We apologize. If your package is visibly damaged upon arrival, be sure to indicate your complaints on the delivery note before signing it.

In addition, we invite you to get in touch via email to hola@lehona.com or through the Contact section,sending us the number of your order. Photos will be required, so keep the packaging, the box, the transportation label, and the invoice handy.

WRONG OR FAULTY ORDER

We apologize. Please, get in touch via email to hola@lehona.com or through the Contact section, sending us the number of your order. Photos will be required, so keep the packaging, the box, the transportation label, and the invoice handy.

ARE THE JEWELS GIFT WRAPPED?

Yes, of course. Let us surprise you with our sustainable packaging.

WARRANTY

All LeHona jewelry is subject to current legal guarantees. These guarantees do not cover: damage resulting from accidents, improper or abusive use of the jewel, the consequences of normal use and ageing of the jewel, damages caused by repairs, or disassembly not carried out in a LeHona’s studio.